You’re dreading your next shift, and as you stare at the ceiling waiting for sleep, you think about calling out sick again. Work is not going well– everything and everyone is getting on your nerves. You get there late and don’t have time to get organized. You keep losing track of what you’re doing. You snapped at a patient the other day when he asked you a simple question. What’s going on? Where is the dedicated, competent, compassionate nurse you know you are?
You might be experiencing a condition known as compassion fatigue. Compassion fatigue is a state of emotional, physical, and spiritual distress triggered by the ongoing stress of caring for others who are sick or traumatized. It was first described in the scientific literature in reference to nurses (Joinson, 1992), and has now been identified in many types of caregivers. Though measuring compassion fatigue is difficult, research suggests that rates have been steadily increasing over the past ten years, and up to 50% of nurses experience it at some level. (Xie et al., 2021; Zhang et al., 2018). Let that sink in for a moment! Though you may feel isolated or even ashamed if you experience compassion fatigue, you are certainly not alone, and you’re not stuck with these feelings forever.
Why are nurses vulnerable to compassion fatigue? The word compassion comes from the Latin roots com- (together) and –pati (to suffer): it literally means “to share in suffering”. The nursing profession highly values compassion; for many nurses, it’s part of their self image and professional identity. For some, though, repeated exposure to suffering combined with therapeutic use of self can be draining. Compassion fatigue is most likely to develop when nurses believe their actions cannot make a difference, when they experience systemic problems like understaffing, and when they are not able to prioritize their own health and wellness. As the COVID-19 pandemic continues through its second year, the demands on nurses, both at work and at home, are intense and often overwhelming. Many have worked long hours and sacrificed their own safety, breeching personal boundaries out of a sense of duty. Combined with the stress of ongoing uncertainty, these conditions are a perfect storm for compassion fatigue.
Spotting Compassion Fatigue in Yourself and Others
Signs and symptoms of compassion fatigue can be psychological, behavioral, and physical. Psychological manifestations include reduced feelings of empathy, mood swings, irritability, anxiety, anger, difficulty focusing, and a sense of dread. Associated behaviors include calling out sick and increased incidence of substance use. Physical symptoms include headaches, digestive problems, sleep disturbance, fatigue, chest pain, and palpitations (Lombardo & Eyre, 2011). Not everyone follows the same pattern, and there’s not a standard for diagnosis. You can also try a self-assessment found here: http://compassionfatigue.org/self-tests.html
It’s easy to chalk symptoms like this up to garden-variety stress, or to blame yourself, or to think this is just a normal part of the job. It’s not. If you see yourself in the symptoms listed above, take it seriously.
Compassion Fatigue is Damaging to Health and Healthcare
In addition to the toll it takes on individual nurses, compassion fatigue hurts the entire healthcare system. Nurses in the throes of compassion fatigue are likely struggling to provide high-quality care. Mistakes, lack of empathy, and disrupted team dynamics can all negatively impact patients. Compassion fatigue can also contribute to understaffing, both acutely through absenteeism and long-term through nurses leaving the profession. This can in turn increase stress on nurses and perpetuate a vicious cycle.
Caregiving work like nursing is stressful and difficult, though this is often underrecognized. Nurses are not angels or preternaturally selfless people. They aren’t made of different stuff than everyone else. Nurses have needs, and employers should prioritize a culture promoting work-life balance, resources to support self care, and safe working conditions. Hospitals may rely on nurses’ sense of duty to patients to get them to work despite demanding hours, lack of time off, short staffing, and other modifiable factors. This needs to stop! Individual nurses experiencing compassion fatigue are not the problem– they are the evidence that something needs to change.