1.Describe Eriksonâs stages of psychosocial development from childhood to adulthood.

2.Describe Piagetâs stages of cognitive development.

3.Describe Maslowâs hierarchy of needs.

4.Contrast the major theories of emotions.

5.Describe why it is important for employers to understand the difference between intrinsic and extrinsic motivation.

6.Describe why emotional intelligence would be a good trait for a customer service employee to possess.

"Get 15% discount on your first 3 orders with us"
Use the following coupon

Order Now

For order inquiries        1-800-700-6200

Hi there! Click one of our representatives below and we will get back to you as soon as possible.

Chat with us on WhatsApp